Terms and Conditions


All products on cityprintsnyc.com are in stock and available for order. Processed orders are subject to payment acceptance and availability. In the event that additional information is required, we will make multiple attempts to contact you. We will attempt e-mail contact, and await a response within 48 hours. The order is subject to cancellation if there is no response from the customer within 48 hours.


All packages are processed for shipping within 5-7 business days of your purchase. Estimated delivery is to be used as a guide only. Delays are not the responsibility of cityprintsnyc.com. We do not ship to P.O. Boxes. All separate orders must be shipped individually and cannot be combined, even if the purchaser has made both orders.


Due to quality standards, cityprintsnyc.com does not offer exchanges or returns on any product. All sales are final, unless the item you have received is damaged.

If you have received a damaged item, please contact us with your order number and a photograph showing said damage. We may ask for additional photographs in order to further assess the claim.

Please allow up to 2-business days for us to notify you as to whether you are entitled to a refund or a replacement as a result of the damage. If product is deemed to have been received damaged, we will replace the product or refund the purchase price, using the original method of payment.


cityprintsnyc.com makes no warranties, expressed or implied, and hereby disclaims and negates all warranties.


cityprintsnyc.com is not responsible for service or repairs to any equipment in use or connection of cityprintsnyc.com